At firstname.lastname@example.org, your satisfaction is our NO.1 concern. If for any reason you are not satisfied with your order, please contact us at email@example.com so we can make it right.
If your order is damaged during shipping or flawed because of a mistake on our part, we'll replace it as quickly as possible at no additional cost to you.
you're unhappy with your order because of a mistake on your part, such as a low-resolution image, misspelled word or chose the wrong size/color, we'll help you fix it and share the cost of replacing it.
In many cases, we won't require you to return your order. However, quality is very important to us so we may ask you to return samples of defective merchandise for inspection. Our system is highly automated in order to process orders as quickly as possible. Personalized orders cannot be canceled once placed, so please be sure to check the details of your order carefully before placing the order.